top of page

PRIVACY

Last Updated: August 15, 2025

This Privacy Policy describes how The HOMLI Company (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use our website, make purchases, or otherwise interact with our services (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or for operational reasons. Updated versions will be posted on the Site with a revised “Last Updated” date. Your continued use of the Services after updates indicates your acceptance of the revised Privacy Policy.

How We Collect and Use Your Personal Information

We collect personal information about you to provide and improve the Services, communicate with you, comply with legal obligations, enforce our Terms, and protect our rights and those of our users.

Information We Collect Directly from You

When you interact with our Services, we may collect:

  • Contact information: name, email, phone number, and shipping/billing addresses.

  • Order information: products purchased, payment confirmations, and related account information.

  • Account information: username, password, and security details.

  • Shopping information: items added to cart, saved preferences, loyalty points, reviews, referrals, and gift cards.

  • Customer support communications: information you provide when contacting us for help or inquiries.

Providing certain information may be required to use some features of the Services. Choosing not to provide this information may limit your ability to use these features.

Information We Collect Automatically

We may automatically collect data about your interactions with our Services, including:

  • Device type, browser type, IP address, and network information.

  • Usage information such as pages visited, clicks, and interaction patterns.

  • Cookies, pixels, and similar technologies to enhance your experience and optimize our Services.

Information From Third Parties

We may also receive information from third-party service providers, including:

  • Payment processors for payment and order fulfillment.

  • Vendors supporting our website and Services, including cloud storage, data analytics, and shipping partners.

  • Marketing partners to personalize promotions and advertisements.

How We Use Your Personal Information

We use your information for purposes including:

  • Order fulfillment: processing payments, shipping products, handling returns or exchanges, and account management.

  • Marketing and communications: sending promotional offers, newsletters, and advertising tailored to your preferences. You may opt out of marketing communications at any time.

  • Security and fraud prevention: detecting, investigating, and responding to potential fraudulent activity.

  • Service improvement: providing customer support, analyzing usage, and enhancing our Services.

Cookies and Tracking

We use cookies and similar technologies to improve functionality, remember preferences, and analyze site usage. Third-party providers may also use cookies to tailor advertising and services.

Most browsers accept cookies by default, but you may adjust your browser settings to block them. Blocking cookies may limit functionality of the Services.

How We Share Your Personal Information

We may disclose your personal information:

  • Service providers: vendors performing services on our behalf (e.g., shipping, payment processing, customer support, analytics).

  • Business and marketing partners: for promotions and advertising, in accordance with applicable privacy laws.

  • Affiliates or corporate group members: as needed for business operations.

  • Legal obligations and protection: to comply with legal requirements, respond to legal processes, or protect our rights and Services.

We do not sell sensitive personal information without consent.

User-Generated Content

Any content you post publicly, including reviews or comments, may be viewed by other users and is considered public information. We are not responsible for how others use such content.

Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy

Our Services are not intended for children under 16, and we do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take steps to delete it.

Security and Data Retention

We implement reasonable security measures but cannot guarantee absolute security. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have rights including:

  • Access, correction, or deletion of personal information.

  • Data portability to receive a copy of your information.

  • Opt-out of sale, sharing, or targeted advertising.

  • Restriction of processing or withdrawal of consent.

We will not discriminate against you for exercising these rights. Requests may require verification of identity.

Contact Us

For questions, complaints, or to exercise your rights, please contact:

The HOMLI Company
Email: support@thehomlicompany.com
Address: 1700 Northside Drive NW Atlanta, GA 30318

HOMLI

Be in the know for all things mood and mist. Subscribe to get first access to launches, rituals, and your soon-to-be favorite scents.

By entering your email address and clicking “Subscribe” you agree to receive marketing email messages from HOMLI at the email address provided. Unsubscribing is at your discretion. 

SCENTIMENTS

SHOP

SUPPORT

SOCIAL

HOO: Mon - Thurs, 9-5pm | Atlanta, GA | © 2025 HOMLI 

bottom of page